FAQs
What products do you offer?
We specialize in creating videos. We do a lot of both animated and stock videos. We've worked with lots of clients from huge corporations to state agencies.
We can take an idea and turn it into a video with everything from the script, voiceover, and visual dynamics. Or we can take an existing voiceover you might have for a radio or podcast ad and create a video around it.
We can also do things like graphic design, social media content, and script writing.
Why should I choose Thacker Media?
One of the biggest things that sets us apart from the competition is that we truly pay attention to detail versus just trying to rush out a video to maximize profit.
We use humans to create our products. Why? Because humans will be the ones who’ll consume these videos. A great deal of ad agencies these days are using A.I. to create their videos. While A.I. is great for a lot of things, often it can still have a robotic feel. For example, A.I. voiceovers often sound bad and not very authentic. Instead, we craft your video using talented creators who’ve been doing this for years and know what they’re doing.
Thacker Media typically has a quicker turnaround time than our competition. Why? When you’re excellent at your craft like our creators are, you tend to be quicker than others.
What kind of videos can you create for my brand?
We specialize in creating custom animated videos. With most of our designs we can change the outfits, expressions, and poses to best fit the video.
We can also use a vast array of stock, live-action videos to create something for you.
All of our videos can be crafted using real, human voices that match the tone of the video. We can even include sound effects to make your video stand out.
Can you send a video crew to film at my business?
At this time we are only using our custom animation and stock live-action footage to create videos. But as our business expands we will explore adding this feature.
We can use any existing footage or photos from your business to craft your video though. The existing footage has to meet a certain quality standard - but we can help you determine that.
What are your prices?
Our prices are listed on our website. We don't charge by the hour and we don't charge for edits. For example, if you buy a :30 animated video, you're going to pay $800 total whether it takes 10 edits or zero edits. That price INCLUDES help with the script, music, sound effects, etc. In fact, one of the few things we charge extra for is delivering your video in multiple aspect ratios (see question below for more info). We're easy to work with and won't nickel and dime you to death.
Our prices are significantly less expensive than others. While you could probably find a cheaper company than us, we can assure you that the final product of those companies will be of much poorer quality.
What if I want my video in different sizes or aspect ratios - like one that is best for TV and another for TikTok?
We can deliver your video in a variety of different aspect ratios.
16:9 Horizontal (the most common aspect ratio) - Great for presentations, TV ads, YouTube, and many other uses
9:16 Vertical - Excellent for social media posts on apps like TikTok
1:1 Square - Ideal for posts on Facebook and Instagram
When we get the process started, we’ll ask you where you intend to use your video. Are you using it for a TV ad or social media campaign? This will help us determine what aspect ratio to begin creating your video.
One of the few extra charges we do have is delivering your video in different aspect ratios: it’s an extra $200 for each different aspect ratio you want. For example, if you want your video in all three aspect ratios, it would be $400 more (your original video + 2 other aspect ratios).
Why do we charge more for this? It’s simply because our creators have to do a lot of work to make your video look great when switching between different aspect ratios.
What is the process to get started?
Once you're ready to get started, we'll communicate with you about the script and essential elements for your video. The script is the foundation of any video production. Hollywood doesn't start shooting a big-budget movie without first having a script. What if you want zero words and just straight footage in the video? We can do that as well. But what do you want the video to convey? Again, we'll work with you to get the elements you want in the video done.
Once the script and essential video elements are set, we'll get to work creating the video. We’ll then send you a rough cut for your review and feedback. You'll then tell us any changes you want to be made. This is where the editing process begins. We will continue to make changes until you're completely satisfied with the entire video.
What do you mean there’s no risk?
When we say there's no risk for you, we mean it. You won't pay us a cent until AFTER you are completely satisfied with the video. Yes, we've had a small handful of clients who just never seemed to be completely satisfied with our product despite our best efforts. Those clients paid $0 for our time and efforts. That's also why there are so very few clients who end up in that situation.
How is my video delivered?
Once you’re happy with all the edits, we’ll email you a link to download your video. We can send your video in a variety of file formats like MP4 (one of the most common video formats) MOV, and others - depending on what you want/need.
How do I pay?
We typically invoice our clients, and they pay by check. Credit card options are available for those clients who prefer. Simply ask your Account Coordinator which method of payment you prefer.
Do you work with advertising agencies or marketing companies that have clients looking for custom videos?
Yes! If you’re with an agency or marketing firm and need to produce custom videos for your clients, let us know! We can offer our work through a white-label service.